Terms of the 30-Day Money-Back Guarantee
- •In addition to the statutory right of withdrawal to which you are entitled as a consumer (rosavie-shop.com/cancellation-policy), we grant you the right to revoke your contractual declaration to us within an additional 60 days in text form (e.g. letter, fax, email).
- •The extended 30-day period begins upon expiry of your statutory 14-day withdrawal period. To meet the deadline, it is sufficient to send your revocation declaration in good time.
- •The revocation must be addressed to: clickpuls eCommerce GmbH, Leonard-Bernstein-Straße 10, 1220 Vienna, Austria, Email: [email protected]
- •In deviation from the statutory right of withdrawal, in the event of exercising the extended 30-day money-back guarantee, you bear the costs of shipping to and from as well as the shipping risk.
- •The claim for refund of the purchase price only arises when exercising the extended 30-day money-back guarantee once the goods reach us.
- •When exercising the extended 30-day money-back guarantee, the goods must be in original packaging (if the goods were delivered in appropriate packaging), complete, unused (if the delivery was new goods) and undamaged.
- •Your statutory rights remain unaffected.
